Owner FAQs

All our property managers and Leasing Agents are licensed in real estate.

We operate an after-hours emergency hotline. That way, residents have access in case of EMERGENCIES like: fire, flooding, criminal activity, or Natural Disasters.

That’s the only way we work.

You have access to all official documents related to the lease, except for the residents’ credit report and application, due to the sensitive information they contain and privacy considerations.

We do. If you decide to buy or sell your property and do not have an established relationship with a real estate agent, we would be honored to represent you. However, if you were referred to us by your real estate broker, we will contact them on your behalf to keep them informed and assist you with any future transactions. It’s ethical and fair.

We disburse to our clients within 10 days of rent receipts. Remember, we need to make sure the funds have cleared the bank.

Residents can pay rent online, by mail, in the office, or at any 7-Eleven store.

Typically, we sign 12-month leases and reassess the property conditions, market value, and residents’ payment history before offering a renewal. We will also insert new lease terms per our legal counsel to benefit you in the new lease. Things change from time to time, and you need to be protected.

One full month’s rent is collected before every lease. An additional security deposit is collected when the resident is offered the option to mitigate any risk associated with their application background.

We can begin managing your property once it is ready for delivery to the resident.

Single-family residential properties like homes, condominiums, and townhomes.

You will receive a monthly Management statement that includes income and expenses. Also, we provide annual expense reports and IRS-required forms.

We do. Remember, the Security Deposit is the resident's money until the tenancy ends. Since we manage the property and are familiar with the legal requirements, you are better off letting us handle the Security Deposit.